Privacy Policy

Last updated: 5 May 2026

Scent Bazaar ("we", "us", or "our") operates the website at scentbazaar.co. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding that data. By using our website or contacting us for wholesale inquiries, you agree to the practices described below.

1. Who We Are

Scent Bazaar is a wholesale perfume oil supplier based at Shop No. 47, Souq Naif, 47 St, Naif, Deira, Dubai, United Arab Emirates. We supply concentrated fragrance oils, perfumers alcohol, private label manufacturing, and related fragrance raw materials to businesses and individuals worldwide. For any privacy-related questions, contact us at info@scentbazaar.co.

2. Data We Collect

We collect personal data in the following ways:

  • Contact and inquiry data — when you contact us via WhatsApp, email, or our contact form, we collect your name, phone number, email address, and the content of your message.
  • Order data — when you place a wholesale order, we collect billing and shipping details including your company name, address, and contact information.
  • Usage data — we use Google Analytics (GA4) to collect anonymised data about how visitors interact with our website, including pages visited, session duration, and device type. This data does not identify you personally.
  • Cookies — our website uses cookies for analytics purposes. You can control cookie preferences through your browser settings.

3. How We Use Your Data

We use the data we collect to:

  • Respond to wholesale inquiries and provide quotations
  • Process and fulfil orders, including export documentation
  • Send order confirmations and shipping updates
  • Improve our website and understand how visitors use it
  • Comply with legal obligations under UAE law

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following grounds:

  • Contract performance — processing necessary to fulfil a wholesale order or inquiry you have initiated
  • Legitimate interests — analytics to improve our website and services
  • Legal obligation — where UAE law requires us to retain records

5. Data Sharing

We share data only where necessary:

  • Logistics and freight partners — shipping details shared with carriers for international export orders
  • Google Analytics — anonymised usage data processed by Google LLC under their privacy terms
  • Payment processors — where applicable, payment data is processed by third-party providers and is not stored on our systems

All third-party processors are required to handle your data securely and only for the purposes we specify.

6. Data Retention

We retain contact and order data for a minimum of five years to comply with UAE commercial record-keeping requirements. Analytics data is retained in accordance with Google Analytics default retention settings. You may request deletion of your personal data at any time (subject to legal retention obligations) by emailing info@scentbazaar.co.

7. International Transfers

As a Dubai-based global exporter serving 50+ countries, some of your data may be processed or stored outside the UAE. Where this occurs, we ensure appropriate safeguards are in place, including reliance on service providers who comply with internationally recognised data protection standards.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent where processing is consent-based

To exercise any of these rights, email us at info@scentbazaar.co. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS and hosted on Cloudflare's global network. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are directed at business customers and adults. We do not knowingly collect personal data from individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after any update constitutes acceptance of the revised policy.

12. Contact Us

For any questions about this Privacy Policy or your personal data, contact:

Scent Bazaar
Shop No. 47, Souq Naif, 47 St, Naif, Deira, Dubai, UAE
Email: info@scentbazaar.co
Phone: +971 54 772 7106

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